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Contact Information

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Contact Information



Outages/connectivity issues:

OTS Network Operations Center (NOC)

24/7 Phone: (512) 471-8530



Add connections/bandwidth/cancel service:

OTS Network Information and Services (NIS)

(512) 471-8530

General Correspondence


UT System Office of Telecommunications Services

Texas Higher Education Network

PO Drawer 7580

(512) 471-8530

(512) 471-2490 - Fax



UT System Office of Telecommunication Services

ATTN:  THEnet Billing Department

P.O. Drawer 7580

Austin, TX  78713-7580

Phone: 512-232-8282, Email: billing@the