Risk Control Staff Listing

Body
Name
Title
Phone

 Patrick Durbin

 Associate Director, Risk Control

 512.499.4746

 Dawn Davies

 Senior Administrative Associate

 512.499.4559

 Michelle Bost

 Environmental Program Coordinator

 512.499.4211

 Patrice Reisen-Hicks

 Emergency Management Coordinator

 512.322.3740

 Natasha Rogers

 Safety Specialist

 512.499.4661

 John Santos

 Claims Coordinator

 512.579.5029


Address

The University of Texas System, Office of Risk Management, Risk Control
210 West 7th Street, Austin, Texas 78701
Phone: 512.499.4661
Fax: 512.499.4524

Staff Responsibilities
Patrick Durbin, CHMM – Associate Director, Risk Control
Phone: 512.499.4746
  • Manages Risk Control staff and the following program areas:
    • Environmental Health and Safety
    • Property Loss Prevention
    • Business Continuity
    • Systemwide Claims
Dawn Davies - Senior Administrative Associate
Phone: 512.499.4559
  • Provides administrative support to the Assistant Director, Risk Control, and to the Assistant Director, Risk Management
  • Pro-card (card holder) transactions and reconciliation
  • Maintains ORM Website
  • Creates ORM Annual Report and Risk Conference program guide
  • Prepares contracts, Request For Proposals (RFPs), and presentations
Michelle Bost, MS, CHMM - Environmental Program Coordinator
Phone: 512.499.4211
  • Advises campuses on environmental risk management issues
  • Coordinates Systemwide environmental contracts including:
    • Hazardous Waste Management
    • Medical Waste Management
    • Radioactive Waste Management
    • Spill Control and Emergency Response
  • Reviews Environmental Site Assessments (ESAs) for UT System Office of Real Estate
  • Serves as ORM representative (ex-officio) for the EHSAC’s Environmental Advisory Group
Patrice Reisen-Hicks, CEM, TEM, MCP - Emergency Management Coordinator
Phone: 512.322.3740
  • Coordinates business continuity and emergency management planning for UT System Administration
  • Coordinates UT System’s Interagency Resource Guidebook
  • Supports UT institutions in business resilience planning, training, and exercises
  • Supports the integration of UT System into state emergency management plans, training, and exercises
  • Coordinates Systemwide Disaster Recovery Contracts
  • Serves as ORM representative for the Emergency Management Committee
Natasha Rogers, CSP - Safety Specialist
Phone: 512.499.4661
  • Coordinates safety and health programs for UT System Administration
  • Coordinates Department Safety Liaison (DSL) program for UT System Administration
  • Conducts UT System Administration training classes, such as CPR/AED and First Aid
  • Coordinates Authorized Drivers program for UT System Administration and Systemwide Drivers' Training
John Santos, CPCU – Claims Coordinator
Phone: 512.579.5029
  • Creates, implements, and maintains claims management processes
  • Receives First Report of Loss acknowledgements; investigates and evaluates claims for all property and casualty insurance coverages except Directors and Officers/Employment
  • Practices Liability (D&O/EPL)
  • Liaison between insurer and institutions on claims related issues
  • Negotiates settlement offers with insurers, as appropriate
  • Handles auto deductible billing reconciliation and questions
  • Advises campuses on claim handling issues, including best practices and/or course of action